About Seraph Helpdesk
Empowering Businesses with Smarter Support Management
Seraph Helpdesk is a Customer Support Management System designed to simplify and enhance how businesses handle their customer service operations.
Originally developed for IT support companies, Seraph has evolved into a flexible, open-source platform that can adapt to the unique needs of any organization.
Our system allows teams to manage, track, and resolve support cases efficiently — whether they come from retail customers, corporate clients, or internal departments.
Built using modern programming languages and a clean, web-enabled architecture, Seraph ensures high performance, reliability, and scalability for growing businesses.
What Makes Seraph Different
Open Source Freedom
No restrictions. Fully customizable to your business model.
Modular & Scalable
Start with core modules and expand as your company grows.
Integrated Communication
Internal chat and collaboration tools keep your team connected.
Data-Driven Insights
Get advanced statistics on performance, client activity, and service quality.
Flexible Hosting
Host on your own servers or choose our secure cloud infrastructure.
Expert Support
Backed by a professional team with over 10 years of real IT experience.